SHIPPING & DELIVERY (IN HOLLAND)
We do our best to deliver the order to you as soon as possible. We try to ship orders placed on working days before 4:00 PM the same day. However, we do not always succeed in complying with this, sometimes products are not in stock and the delivery of your order may take a little longer. We try to ensure that you receive your package within 1-2 working days. If for some reason we do not meet up this delivery time, we will of course inform you as soon as possible.
The prices quoted do not include shipping costs. The shipping costs are € 1.95 in Holland. Your package will be sent through letterbox post, so you don't have to stay at home for your package!
Delivery takes place through PostNL's postman. Generally, delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.
We try to pursue the following schedule:
Posted on: Monday - Delivered on: Tuesday
Posted on: Tuesday - Delivered on: Wednesday
Posted on: Wednesday - Delivered on: Thursday
Posted on: Thursday - Delivered on: Friday
Posted on: Friday - Delivered on: Saturday
Posted on: Saturday - Delivered on: Tuesday
Posted on: Sunday - Delivered on: Tuesday
SHIPPING EU
We do our best to deliver the order to you as soon as possible. We try to ship orders placed on working days before 4:00 PM the same day. However, we do not always succeed in complying with this, sometimes products are not in stock and the delivery of your order may take a little longer. We try to ensure that you receive your package within 2-3 working days. If for some reason we do not meet up this delivery time, we will of course inform you as soon as possible. The prices quoted do not include shipping costs. The shipping costs in the EU are € 8.95. Your order will be sent as a package and the delivery takes place through PostNL and your own local parcel service.
Belgium
Costs: € 8.95 Delivery time: 2-3 working days Shipping method: Package
WITHDRAWAL/RETURNING
It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation you have another 14 days to return your product. You will then be credited with the order amount except the shipping costs. The costs for returning from your home to the webshop are for your own account. These costs are variable, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product needs to be returned to us with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us through our contact form. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
Ps. When you're contacting us about returning or withdrawing always mention your name and order number!
If the product is damaged or the packaging is damaged more than is necessary to try the product, we have the right to charge some costs for this. So, handle the product with care and make sure that it is properly packaged for return.